Screen Printing FAQ
What Is Screen Printing?
Screen printing or silk screening is a printing technique. The image to be printed is transferred to a very fine fabric or mesh otherwise known as the screen. The areas that are not to be printed are blocked out on the screen. Ink is then applied to the screen, and then moved across the screen with a squeegee which penetrates areas of the screen not blocked by the stencil. By using several screens a number of ink colors may be employed in a single print.
Can you print over the zipper on a hoodie?
No, we recommend printing on the left chest, right chest, or back of the hoodie.
Can you print on sleeves?
Sleeve printing must be small enough to fit on one side of the sleeve. M & W Silkscreen does not offer wrap around sleeve printing at this time
Can I bring my own products to have printed?
Yes. Please be aware cannot print on all types of materials, we would need to see the items in person to determine if we can print on the material.
Can I order my design on multiple shirt styles and / or colors?
You sure can!
How Many Colors Can You Print?
M & W Silkscreen can print as many as 6 ink colors in a single print area.
How Large Can You Print My Image?
M & W Silkscreen's recommended print area on adult wearables are 10 to 12 inches in width scaled proportionally. The maximum print area is 12 inches wide x 14 inches high. Youth sizes are 9 inches maximum in width scalled proportionally.
What are your business hours?
Monday - Friday 9:30am - 4:30pm
What is your turnaround time?
Standard turnaround time is 10 business days. Turnaround time may vary and subject to change.
What is your minimum order?
We have no quantity minimums. Please keep in mind, all applicable screen charges will apply to all orders regardless of quantity.
Who is responsible for deciding if a trademarked or registered logo may be printed by M & W Silkscreen
All customers are responsible for what is being imprinted. We cannot take responsibility for a customer who is infringing on a trademark, registered mark, or copyright. We strongly recommend a customer does not print any mark they do not have the rights to. It is impossible for us as an organization to be aware of every trademark, registered mark, or copyright which exists today. We will only conduct business with a customer with the understanding that they are taking full responsibility and have full rights to utilize the marks and logos they wish to have imprinted on their garments. M & W Silkscreen is strictly a screen printing. We will not print a design or logo that has a known trademark, registered mark, or copyright. We reserve the right to refuse service to anyone.
What is the preferred resolution for my artwork?
M & W Silkscreen recommends 300 DPI, otherwise known as dots per inch.
What type of file format do you accept
While we prefer certain file types in VECTOR format, it is never necessary, as our designers can work with many formats. However, if you would like to make it easy on our designers, we would prefer: .EPS (Vector File), .AI (Adobe illustrator), .PDF (Portable Document format), .PSD (Photoshop Document) Other formats we receive regularly from our customers are: .jpg, .jpeg, .gif, .pub, .doc, .xls, .ppt, .tif, .bmp, .png, .cdr
What forms of payments do you accept?
Cash, Check, and Credit Card (3% service charge added to all credit card transactions). Deposits may be required, the balance must be paid in full before an order can be released.
Do you offer expedited services?
What Is Your Return Policy?
We cannot accept returns on customized goods, unless there is a printing error that differs from the approved design proof. If a printing error occurs, M & W Silkscreen will be happy to reprint the item for you or give you a credit on a future order. If you have product or service questions, please call us and we will answer any questions you may have before placing an order.
1) M & W Silkscreen is not responsible for damages due to customer mistakes or misuse.
2) Customer mistakes are subject to the cost of goods, services, shipping, and any other applicable fee's.
3) Special order items are subject to small order fee's and shipping charges (Badger Sports, Augusta, Holloway USA, Alphabroder).
4) Name & Number orders must be typed or emailed - customer mistakes are subject to replacements costs along with applicable fee's.
5) M & W Silkscreen is not responsible for mistakes and / or damaged goods occurred with customer property.
6) All customers are subject to deposits. Balances are due in full at the time of receiving an order. Customers who are delinquent 30+ days may be required to pre-pay for future orders. We cannot complete a new order until the previous order is paid in full.
7) All artwork must be approved via email before we will print any goods.